Get help without hunting for the right contact.
Account, billing, privacy, copyright and product support all start from this page.
Product and billing support
For upload, processing, export, usage, payment, or cancellation questions, use the customer-care contact below and include your account email, project name, plan, and payment reference when relevant.
Privacy and legal requests
For deletion, privacy, refund, copyright, or grievance requests, use the official operator contacts below. Support and billing questions are normally acknowledged within 48 hours. Consumer grievances are targeted for resolution within one month, subject to the information and payment-provider investigation needed.
Founder-led product
ClipKaro AI is built by Faik Hameed Mulla, Founder and Owner. Read the founder story or consumer information before paying.
Read founder storySupport and billing questions are normally acknowledged within 48 hours. Consumer grievances are targeted for resolution within one month, subject to the information and payment-provider investigation needed.
Private source videos and rendered export files expire automatically after the configured media-retention window, currently 24 hours by default. Project records, derived transcripts, clip suggestions, billing records and security logs may be retained for account history, support, legal, fraud, security and product-quality reasons.
Creators can delete projects in the product. Account or personal-data deletion can be requested through the privacy or grievance contacts, subject to records ClipKaro must keep for billing, tax, fraud, security, dispute or legal reasons.